1. When you click on a link in your course content and the page does not load, check the top of the browser window.
You may see a bar across the top of the browser window that says "Firefox prevented this site from opening a pop-up window."
If you see this notification bar, click on the "Options" button to the right of the pop-up notification.

2. A menu will appear underneath the "Options" button.
Click on the option that says "Allow pop-ups and third-party redirects for [website name]" from this menu.

3. After selecting the "Allow pop-ups" option, the pop-up window should now open for you.
If it does not open right away, refresh the page and then try again.
Your browser settings should now allow any pop-ups from the website you were trying to access.
The link below contains the Word document with accessible printing instructions
How to Allow Pop-Ups in Firefox
Email blackboardsupport@gwinnetttech.edu if you have any questions.