The Answer
Last Updated: Jul 14, 2016     Views: 1005

The very first time you log into Dashboard, you will be presented with a pop-up notification that states you must setup verification methods to be used with a password reset.

Click the “verify now” button. You will be redirected to another screen.

You must choose at least one of verification methods. You can complete all three options.

  1. Authentication Phone (text or call)
  2. Authentication Email
  3. Security Questions

Each verification method takes a number of steps. Click on the option you want (or options - you can set up all three) to see detailed instructions. 

When you have chosen your Authentication Option (or options), select the "finish" button. You will be redirected back to Dashboard.


Gwinnett Tech is committed to meeting the Information and Communication Technology (ICT) Standards and Guidelines stated in Section 508 and the technical standards.  Please report any accessibility issues to your instructor or contact Lisa Richardson at 678-226-6691 or email her at

Chat with Librarians!






Non-Library Technical Issues

Contact the Library

Library Hours:
Lawrenceville Campus
Monday - Thursday 8 am - 8:30 pm
Friday  8 am - 4 pm
Saturday 9 am - 1pm

Alpharetta-North Fulton Campus
Monday - Thursday 8 am - 6:30 pm
Friday  8 am - 4 pm (remote service)

Break Hours
Please check the Library Calendars
Lawrenceville Campus Library
Alpharetta-North Fulton Campus Library