The Answer
Last Updated: May 14, 2021     Views: 126

do-not-reply@blackboard.com is the address that all blackboard messages are sent from. If you are not receiving some of your messages from blackboard it is likely that this address has been blocked in Outlook. 
To change this, follow these steps: 
1. Log in to your student email account through the Outlook link on the student dashboard. 
2. On the upper right of your Gwinnett Tech Outlook web app, you will see a gear icon, click on this to open your outlook Settings
3. Scroll to the bottom and click on View all Outlook Settings 
4. From the menu on the left choose Junk email 
5. If you see do-not-reply@blackboard.com on your blocked sender’s list click the trash can icon to the right of it to remove it 
Once this is done scroll down and click Save 

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